Oceanside, CA –Since June 2020, the City of Oceanside has partnered with Service Line Warranties of America (SLWA) to offer protection to City homeowners for the water and sewer service lines that connect their homes to the City’s utility systems. The service line coverage is voluntary and available at affordable monthly prices.
Founded in 2003, SLWA has partnered with over 850 leading cities in the U.S. to provide repair service plans that offer homeowners peace of mind. This coverage is strictly voluntary for Oceanside utility rate payers. SLWA will soon be sending a second round of mailers to Oceanside customers, and the City wants to verify that this is a valid partnership.
“Many homeowners do not know that damage to the service lines on their property is their responsibility to repair,” said John McKelvey, Senior Management Analyst. “In the event of a service line repair emergency, the homeowner is responsible for scheduling the repair and covering the associated cost. As Oceanside homes along with the infrastructure serving them age, SLWA repair plans provide homeowners with an optional solution so they can be prepared for this type of unexpected repair.”
Allowing Oceanside customers to take advantage of this program provides an option in the event of a failure or repair on private homeowner property. Repair to these pipes are not covered by basic homeowner’s insurance or by the City of Oceanside. If a customer’s service line needs repair, a simple call to the SLWA 24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles.
Many factors contribute to the life expectancy of a service line including the age, type of piping material, soil conditions and installation quality – all factors which are covered through the SLWA protection program. This program is voluntary for homeowners, provided at no cost to the City of Oceanside and no public funds are used to administer the program.
The SLWA service plans not only cover the cost of the repair; they also provide homeowners with reputable, local contractors.
SLWA has been recognized as the nation’s largest and most trusted source of utility line plans endorsed by the National League of Cities. The company is committed to delivering an excellent customer service experience and maintaining an A+ accredited rating with the Better Business Bureau. For questions about this service, or to enroll, please contact SLWA at 844-257-8796 or visit www.slwofa.com.
About Service Line Warranties of America: Service Line Warranties of America (SLWA) is part of HomeServe USA Corp (HomeServe), a leading provider of home repair solutions serving over 4 million customers across the US and Canada. Founded in 2003, SLWA is the trusted source of utility line protection programs endorsed by the National League of Cities. Together with HomeServe, SLWA is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers through over 1,000 leading city, municipal and utility partners.